Return Policy

At Solheim Enterprises, your satisfaction is our priority. If your purchase isn’t quite what you expected, we’re happy to help make it right. Please review the options below for returning or refunding your order.

Physical Products

  • You may return physical items within 30 days of delivery.

  • Products must be in new, unused condition.

  • Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item.

Online Courses and Practice Exams (via Teachable)

  • You can request a refund within 14 days of your course purchase date.

  • Refunds are issued to your original payment method once eligibility is verified.

  • Please note that course access will end immediately once your refund is approved.

Refunds

  • Refunds are processed to the original payment method after your returned item has been received.

  • Shipping costs are non-refundable. If your order included free shipping, the original shipping cost may be deducted from your refund.

How to Start a Return

We’re here to make the process simple! To begin, email our customer service team at admin@solheimenterprises.com with your order number and reason for return. We’ll guide you through the next steps.