(Updated September 9, 2019)
PERSONAL INFORMATION WE COLLECT
When you visit the Site, certain information is collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terminology referred you to the Site, and information about how you interact with the Site. We categorize this information as “Device Information.”
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number, email address, and phone number). This can be categorized as “Order Information.” We also receive Order Information from Square, Inc. who we engage to collect certain payment information --you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy/.
When you take one of our courses, including when you use a voucher to do so, to provide such course we need to collect various information online and offline. This information consists of your name, contact information, classification and membership category, and information about the organization you represent if you choose. We categorize this information as “Course Information.”
When you activate the Solheim app we collect your name and email address. We categorize this information as “App Information.” If you choose to make in-app purchases then your Order Information will be collected and stored by our third party payment processor, Stripe, Inc. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.
Finally, when you sign up for our newsletter, inquire about courses, instructors, or hosting an event, or otherwise use the contact form on the Sire, we collect certain information from you, including your name, email address, and if you are inquiring about hosting an event, your location and course of interest. We categorize this information as “Inquiry Information.”
When referencing “Personal Information” within this document, we include Device Information, Order Information, Course Information, App Information, and Inquiry Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address). We also use this information to improve our Site by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.
In most cases, we use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use Course Information to provide and improve the services you order from us.
We use App Information to contact you about our services you already use and about new and additional services you may be interested in.
We use the Inquiry Information so that we may respond to your inquiries, and if you sign up for our newsletter, to send you updates and information we hope you will find useful.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information for the purposes described above. We use Squarespace to power our online store--you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy/. We use Teachable, Inc. to host our online video platform—you can read more about how Teachable uses your Personal Information here: https://teachable.com/privacy-policy. Stripe processes payments made through the Solheim app—you can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We use your Personal Information to provide you with marketing communications that we believe may be of interest to you.
You can opt out of targeted advertising by:
Requesting to be removed:
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a resident of the European Union, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information at the end of this document.
Additionally, if you are a European Union resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), to pursue our legitimate business interests listed above, and otherwise where we have your consent to do so. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
We make efforts to keep your information secure and for no longer than reasonably necessary for the purposes outlined above. This includes periodic erasure or anonymization of the information we keep. In addition, you may ask us to delete the information we hold about you at any time, or opt-out from receiving our newsletter.
The Site is not intended for individuals under the age of 18. We do not knowingly collect information from individuals under the age of 18, and any such individuals should use the Site only with the permission of their parent or guardian
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below: